Last update:

04/07/2025

Frequently Asked Question

What services does Estimo offer?

We provide a full range of services including grooming, pet hotel, health check-ups, vaccinations, and medical treatments by professional veterinarians.


Do you accept pets other than cats and dogs?

Our main services are currently focused on cats and dogs. For other animals, feel free to contact us for consultation.


Can I book services online?

Yes! You can book grooming sessions or veterinary consultations via WhatsApp or through our social media channels.


What are your opening hours?

We’re open every day, including weekends and selected public holidays. Please check our social media for the most updated hours.


What should I bring when visiting the clinic?

Please bring your pet’s vaccination record (if available), medical history, and information about their current symptoms. Ensure your pet is safely secured (e.g., in a carrier or on a leash).


Can my pet stay overnight at Estimo?

Absolutely! Our pet hotel offers a cozy space with professional supervision to ensure your pet feels safe and cared for.


What should I do if my pet has a sudden health emergency?

Please contact us immediately via our hotline or visit the clinic during operating hours. We are ready to assist emergency cases whenever possible.


Do you sell pet products?

Yes, we provide a curated selection of pet supplies including food, vitamins, grooming products, and accessories.


Is my personal data safe with Estimo?

We are committed to protecting your personal information and only use it to improve and deliver our services responsibly.

Estimo Pet House

(Shop & Clinic)

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